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ITCS Apprentice Awarded Permanent Job Role After Completing Qualification

ITCS’s latest apprentice, Conlan Davies, has completed his training and accepted a permanent position at their Bridgend based offices as a Level 2 IT Support engineer. Conlan, 22, was offered the apprenticeship after a week’s work experience, and has excelled

6 of the best business apps to save you time

There are 5.7 million businesses in the UK. 99.9% of that 5.7 million are SMEs. They are the backbone of the UK economy. Even if running your business is your life’s passion, you can still feel like everyone wants a

Benefits of Office 365 for SMEs

Get advice on your IT System now >> FACT: Office 365 is used by over 55% of businesses worldwide. Office 365 offers SMEs endless benefits. But why is it so popular? This article examines some of Office 365's main

Developing Trust in a Digital Environment

How demonstrating security around your IT Systems allows businesses to gain competitive advantage in a digital age. TRUST IN A TIME OF DIGITAL DISRUPTION Trust is crucial to attracting and retaining customers. It’s no secret that as digital engagement continues

VoIP FAQs: What is a Soft phone?

A soft phone isn't actually a phone at all. A softphone is actually a piece of software - similar to Skype, or Slack, that enables you to make phonecalls from other devices, such as your smartphone, tablet or PC. If

Vacancy: Senior IT Support Engineer Wanted

Who We Are: ITCS (UK) Ltd is a specialist IT and Telecoms company servicing businesses throughout England and Wales. The company is growing at a rapid pace and looking to recruit fresh talent. The company delivers a wide range of

Signs It’s Time to Review Your IT Service Provider

Having a good relationship with an IT provider is integral to your business success. As an SME, the quality of service you get from your suppliers affects everything from your internal operations, to the quality of your customer service. Lost

Cyber-Crime & SMEs: Who would want to attack my business?

When you look to the media, it is very rare to see small businesses making headlines for being attacked by cybercriminals. However, cyber-attacks in the UK grew by a dizzying 140% in 2018, and show no signs of slowing down

What Smart E-Commerce Solutions are on the Horizon?

Online retail sales have burgeoned in recent years. It now seems as if there is an application for every product and service on the market. All experts agree that these trends show no signs of slowing down and if anything,